Shipping Policy

We ship seeds and live trees within Canada only. Stickers and other merchandise can be shipped to the United States.  Bare root plants are shipped in late April or May for winter/spring orders when they are still dormant. Specific shipping dates largely depend on the weather at our location but we do monitor the snow cover and weather at our shipping destinations and ship accordingly as well. Outside of these windows, we only sell potted plants for local pickup or at markets. Seed orders are shipped from November through Spring as stock allows, unless combined with a tree order (they'll ship with the trees in this case).

Unfortunately, we cannot ship to British Columbia at this time due to CFIA regulations.

Shipping costs are calculated at checkout. We mainly use Canada Post/UPS and typically ship parcels on Mondays and Tuesdays for long distance orders to minimize time spent sitting in the postal system. Dormant trees are very resilient in shipping, but if your package is substantially delayed, please contact us and we will try to arrive at a solution.


Return Policy

We ship only healthy plant material, but if you are not satisfied with your order or it is damaged in shipping, please let us know as soon as possible after you receive it and we'll try to make it right!  As a small nursery, it is not feasible for us to guarantee our plants for years like large garden centers can. Plants are extremely resilient, but some factors that affect survival are out of our control, such as improper handling/planting site/method, lack of protection from predators, or risky hardiness zone choices.  We are dedicated to getting as many healthy plants as possible out into the world, so please do let us know if you are unhappy with your order and we will try to figure out what went wrong and make it right.

Note that depending on the species and if you are pushing the hardiness limits of a species, some winter dieback can occur on fall planted bareroot seedlings in their first winter.  This is not cause for alarm.  Once the root system is more established in the following growing season it should be fine.